2021 Audi A4 / S4 — Owner's Manual – Page #174

Posted on 12 Oct, 2020
Model: 2021 Audi A4 / S4
Pages: 304


File size: 108 MB

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Telephone
Troubleshooting
Applies
to:
vehicles
with
telephone
The
information
that
follows
lists
some
trouble-
shooting
options.
They
depend
on
the
equip-
ment.
Problem
Solution
Pairing
the
mobile
device
to
the
MMI
failed.
Make
sure
the
requirements
for
connecting
a
mobile
phone
have
been
met
>
page
162,
or
make
sure
you
did
not
accidentally
decline
the
PIN
for
establishing
a
connection
on
your
mobile
phone.
If
necessary,
repeat
the
pair-
ing
process
>
page
162.
After
pairing,
not
all
contacts
or
no
contacts
have
been
loaded
in-
to
the
MMI.
Avoid
using
special
characters
in
names.
Avoid
using
contact
groups
on
your
mobile
device.
Check
for
prompts
on
your
mobile
device
when
connecting
via
Bluetooth.
Certain
telephone
functions
are
grayed
out
or
not
available.
The
telephone
functions
depend
on
the
mobile
device
service
pro-
vider
and
the
mobile
device
you
are
using.
Some
telephone
functions
may
be
switched
off
or
not
available,
even
though
the
mobile
device
is
supported.
Check
if
the
Bluetooth
settings
on
your
cell
phone
are
limited
or
individual
Bluetooth
settings
are
deactivated.
This
may
be
the
case
with
business
cell
phones.
The
MESSAGES
menu
is
not
avail-
able.
Make
sure
your
mobile
device
has
an
option
to
show
messages
op-
tion
and
that
it
is
enabled.
Wireless
cell
phone
charging
is
not
working
or
is
interrupted.
Check
if
wireless
charging
with
the
Audi
phone
box
is
switched
on.
Check
if
your
mobile
device
is
Qi-capable.
Make
sure
your
mobile
device
is
positioned
correctly
in
the
Audi
phone
box
>
page
164
and
that
there
are
no
objects
located
be-
tween
the
phone
box
and
the
phone.
172

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