2021 Audi A4 / S4 — Owner's Manual – Page #211
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8W1012721BC
Media
Troubleshooting
The
information
that
follows
lists
some
trouble-
shooting
options.
They
depend
on
the
equip-
ment.
Problem
Solution
Audi
music
interface/Bluetooth
audio
player:
the
mobile
device
is
not
supported.
Read
the
instructions
in
the
chapter
>
page
202,
Multimedia
connections/>
page
201,
Bluetooth
audio
player.
Audi
music
interface:
the
mobile
device
is
not
recognized
as
a
source.
For
many
mobile
phones
or
mobile
devices,
playback
is
not
possi-
ble
when
the
battery
level
is
too
low
(less
than
5%
charge
level).
The
mobile
device
will
only
be
recognized
as
a
media
source
in
the
MMI
after
connecting
if
the
battery
charge
level
is
sufficient.
Audi
music
interface:
malfunc-
tions
during
audio
playback
through
an
iPod
touch/iPhone.
The
Bluetooth
audio
player
function
is
switched
on.
Switch
this
function
off
>
page
213
when
you
are
not
using
the
Bluetooth
audio
player.
Audi
music
interface:
audio
play-
back
through
the
connected
mo-
bile
device
is
not
possible.
Make
sure
the
USB
mode
M7P
is
selected
in
the
settings
on
your
mobile
device.
Bluetooth
audio
player:
interfer-
ence
with
track
display
and
audio
playback.
Playback
interference
can
occur
when
using
the
Bluetooth
audio
player
if
a
music
player
app
from
a
third
party
provider
is
open.
Audi
recommends
using
the
integrated
media
player
on
your
Bluetooth
device
(such
as
a
smartphone).
209