2020 Audi Q5 / SQ5 — Owner's Manual – Page #260

Posted on 29 Nov, 2019
Model: 2020 Audi Q5 / SQ5
Pages: 412


File size: 111 MB

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Media
Problem
Solution
Audi
music
interface:
the
mobile
device
is
not
recognized
as
a
source.
For
many
cell
phones
or
mobile
devices,
playback
is
not
possible
when
the
battery
level
is
too
low
(less
than
5%
of
its
capacity).
The
mobile
device
will
only
be
recognized
as
a
source
in
the
MMI
after
connecting
if
the
battery
charge
is
sufficient.
Audi
music
interface:
malfunc-
tions
during
audio
playback
through
an
iPod/iPhone.
The
Bluetooth
audio
player
function
is
switched
on.
Switch
this
function
off
>
page
264
when
you
are
not
using
the
Bluetooth
au-
dio
player.
Audi
music
interface:
contents
that
are
changed
on
a
mobile
de-
vice
connected
to
the
Audi
music
interface
®)
are
not
displayed
in
the
media
center.
Reset
the
Media
settings
to
the
factory
default
settings
=>
page
262.
AUX
input:
there
is
static
when
connecting
and
disconnecting
the
AUX
connection
cable.
When
connecting
and
disconnecting,
the
External
audio
player
source
is
already
selected.
Before
connecting
or
disconnecting
the
mobile
device, either
mute
the
device
(see
>
page
265)
or
switch
to
a
different
audio
source
(for
example
>
page
236,
Opening
the
radio).
Bluetooth
audio
player*/Wi-Fi
audio
player*:
audio
playback
in-
terference.
Only
one interface
should
be
actively
used
at
a
time
to
ensure
problem-free
playback.
Jukebox®*:
tracks
on
the
imported
playlist
are
grayed
out.
When
importing
playlists,
all
of
the
files
themselves
must
be
im-
ported.
Jukebox*:
imported
tracks
cannot
be
played
or
found.
If
you
cannot
find
imported
tracks
in
the
media
center,
they
may
not
be
supported.
Only
copy
supported
files
>
page
256
to
the
Jukebox.
Online
media*:
connection
failed
between
the
MMI
and
the
myAudi
app.
To
establish
a
connection
to
the
MMI,
the
MMI
connection
switch
must
be
switched
on
in
the
myAudi
app
status
screen.
Bluetooth
audio
player*:
interfer-
ence
with
track
display
and
audio
playback.
Playback
interference
can
occur
when
using
the
Bluetooth
audio
player
if
a
music
player
app
from
a
third
party
provider
is
open.
Audi
recommends
using
the
integrated
media
player
on
your
Blue-
tooth
device
(such
as
a
smartphone).
Wi-Fi
hotspot*:
your
Wi-Fi
device
is
disconnected
from
the
Wi-Fi
hotspot.
Make
sure
the
network
optimization
functions
are
switched
off
in
the
Wi-Fi
settings
or
in
the
network
settings
for
your
Wi-Fi
device.
For
additional
information
refer
to
the
user
guide
for
your
Wi-Fi
device.
Audi
music
interface:
audio
play-
back
through
the
connected
mo-
bile
device
is
not
possible.
Make
sure
the
USB
mode MTP
is
selected
in
the
settings
on
your
mobile
device.
2)
Applies
only
to
MTP
devices.
Does
not
apply
to
Apple
devices
and
USB
mass
storage
devices.
258

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