If a cancel prompt appears on the Control
Display, the Emergency Request can be
If the situation allows, wait in your vehicle until
the voice connection has been established.
▷ The LED flashes green when a connection to
the BMW Response Center has been estab‐
The BMW Response Center then makes
contact with you and takes further steps to
Even if you are unable to respond, the BMW
Response Center can take further steps to
help you under certain circumstances.
For this, data is transmitted to the BMW Re‐
sponse Center which serves to determine the
necessary rescue measures. For instance,
the current position of the vehicle, if it can be
Even if you can no longer hear the BMW Re‐
sponse Center through the loudspeakers, the
BMW Response Center may still be able to
The BMW Response Center ends the Emer‐
If the battery is discharged, the engine can be
started using the battery of another vehicle and
two jumper cables. Only use jumper cables with
fully insulated clamp handles.
Contact with live components can lead to an
electric shock. There is a risk of injuries or dan‐
ger to life. Do not touch any components that
are under voltage.
If the jumper cables are connected in the incor‐
rect order, sparking may occur. There is a risk
of injury. Pay attention to the correct order dur‐
In the case of body contact between the two
vehicles, a short circuit can occur during jump-
starting. There is a risk of damage to property.
Make sure that no body contact occurs.
Check whether the battery of the other vehi‐
cle has a voltage of 12 volts. The voltage in‐
formation can be found on the battery.
2. Switch off the engine of the assisting vehicle.
3. Switch off any electronic systems/power con‐
sumers in both vehicles.
Starting aid terminals
The starting aid terminal in the engine compart‐
ment acts as the battery's positive terminal.
Open the cover of the starting aid terminal.
Online Edition for Part no. 01402779051 - II/19