2023 Cadillac CT5 — Owner's Manual – Page #491

Posted on 27 Jul, 2022
Model: 2023 Cadillac CT5
Pages: 526
File size: 7 MB

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Cadillac CT5 Owner Manual (GMNA-Localizing-U.S./Canada-16500419) -

2023 - CRC - 5/6/22

490 Customer Information

Calling for Assistance

When calling Roadside

Assistance, have the following

information ready:

.

Your name, home address,

and home telephone number

.

Telephone number of your

location

.

Location of the vehicle

.

Model, year, color, and

license plate number of the

vehicle

.

Odometer reading, Vehicle

Identification Number (VIN),

and delivery date of the

vehicle

.

Description of the problem

Coverage

Services are provided for the

duration of the vehicle’s

powertrain warranty.

In the U.S., anyone driving the

vehicle is covered. In Canada,

a person driving the vehicle

without permission from the

owner is not covered.

Roadside Assistance is not a

part of the New Vehicle

Limited Warranty. General

Motors North America and

Cadillac reserve the right to

make any changes or

discontinue the Roadside

Assistance program at any

time without notification.

General Motors North America

and Cadillac reserve the right

to limit services or payment to

an owner or driver if they

decide the claims are made

too often, or the same type of

claim is made many times.

Cadillac Owner

Privileges™

.

Emergency Fuel Delivery:

Delivery of enough fuel for

the vehicle to get to the

nearest service station.

.

Lock-Out Service: Service

to unlock the vehicle if you

are locked out. A remote

unlock may be available if

you have OnStar. For

security reasons, the driver

must present identification

before this service is given.

.

Emergency Tow from a

Public Road or Highway:

Tow to the nearest Cadillac

dealer for warranty service,

or if the vehicle was in a

crash and cannot be driven.

Assistance is not given when

the vehicle is stuck in the

sand, mud, or snow.

.

Flat Tire Change: Service to

change a flat tire with a

spare tire. The spare tire,

if equipped, must be in good

condition and properly

inflated. It is your

responsibility for the repair

or replacement of the tire if

it is not covered by the

warranty.

.

Battery Jump Start: Service

to jump start a dead battery.

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