2017 GMC Acadia Limited Owner's Manual (Page 305 of 339)

2017 GMC Acadia Limited Owner's Manual
Posted on 10 Apr, 2020
Model: 2017 GMC Acadia Limited
Pages: 339
File size: 6 MB

Get Manual

Online Viewer
GMC Acadia Limited Owner Manual (GMNA-Localizing-U.S.-10283134) -
2017 - crc - 3/30/16
304 Customer Information
Customer
Information
Customer Information
Customer Satisfaction
Procedure . . . . . . . . . . . . . . . . . . . 304
Customer Assistance
Offices . . . . . . . . . . . . . . . . . . . . . . 306
Customer Assistance for Text
Telephone (TTY) Users . . . . . 307
Online Owner Center . . . . . . . . . 307
GM Mobility Reimbursement
Program . . . . . . . . . . . . . . . . . . . . 308
Roadside Assistance
Program . . . . . . . . . . . . . . . . . . . . 308
Scheduling Service
Appointments . . . . . . . . . . . . . . . 310
Courtesy Transportation
Program . . . . . . . . . . . . . . . . . . . . 310
Collision Damage Repair . . . . . 311
Service Publications Ordering
Information . . . . . . . . . . . . . . . . . . 313
Radio Frequency
Statement . . . . . . . . . . . . . . . . . . . 314
Reporting Safety Defects
Reporting Safety Defects to
the United States
Government . . . . . . . . . . . . . . . . . 315
Reporting Safety Defects to
the Canadian
Government . . . . . . . . . . . . . . . . . 315
Reporting Safety Defects to
General Motors . . . . . . . . . . . . . 315
Vehicle Data Recording and
Privacy
Vehicle Data Recording and
Privacy . . . . . . . . . . . . . . . . . . . . . . 316
Event Data Recorders . . . . . . . . 316
OnStar
®
. . . . . . . . . . . . . . . . . . . . . . 317
Infotainment System . . . . . . . . . . 317
Customer Information
Customer Satisfaction
Procedure
Your satisfaction and goodwill are
important to your dealer and to
GMC. Normally, any concerns with
the sales transaction or the
operation of the vehicle will be
resolved by your dealer's sales or
service departments. Sometimes,
however, despite the best intentions
of all concerned, misunderstandings
can occur. If your concern has not
been resolved to your satisfaction,
the following steps should be taken:
STEP ONE : Discuss your concern
with a member of dealership
management. Normally, concerns
can be quickly resolved at that level.
If the matter has already been
reviewed with the sales, service,
or parts manager, contact the owner
of your dealership or the general
manager.
STEP TWO : If after contacting a
member of dealership management,
it appears your concern cannot be


General
Year 2017
Make GMC
Model Acadia Limited
Language English
Pages 339
Filetype PDF (Download)
File size 6 MB
2017 GMC Acadia Limited Models

Privacy Policy    Contact us