What if I am not Satisfied With My Warranty Service?
If you a ren’t satisfied with your dealership’s repair work or operations, it is best to
discuss the situation with the appropriate dealership manager. If you have already
done this, then contact the dealership’s owner or general manager to request a
review of the issue.
If you are unable to resolve a problem after consulting with the dealership man-
agement and need further assistance, contact Kawasaki Motors Corp., U.S.A. at
the address below. Please be certain to provide the model, vehicle identification
number (VIN), mileage or hours of use, accessories, dates that events occurred
and what action has been taken by both you and your dealer. Include the name
and address of the dealership. To assist us in resolving your inquiry, please include
copies of related receipts and any other pertinent information including the name
of the dealership personnel with whom you have been working. Upon receipt of
your correspondence, Kawasaki Motors Corp., U.S.A. will contact the dealership
and work with it in resolving your problem.