What Are The Dealership’s Responsibilities?
Your Kawasaki dealer offers a wide range of services, parts, accessories, and
information on your product and on Kawasaki.
Each dealer is independently owned and operated and is responsible for the deal-
ership’s operations, its repair, warranty, and service work, and its personnel.
Your dealer is responsible for completing the set up and pre-delivery service of
your new Kawasaki vehicle. The dealership should also explain its operation, main-
tenance, and warranty provisions so you understand them at the time of purchase
or at any other time you have questions.
The dealership is responsible for inspecting your Kawasaki vehicle if there is a
failure, investigating the cause of t he problem, and getting any needed authoriza-
tion from Kawasaki if the repair is one that will be covered by the limited warranty.
The dealership will also file all necessary paperwork. The dealership is responsi-
ble for correctly c ompleting any necessary repairs, whether they are covered by
the limited warranty or not.