Manual Description
This system may include seat belt switch inputs and dual stage front air bag modules. The driver air bag always remains enabled and is not affected by the passenger air bag deactivation switch. The vehicle may be equipped with a passenger air bag deactivation switch which can be operated by the customer.
This information is necessary to duplicate the conditions that exist when the noise occurs. The customer may not be able to provide a detail description or location of the noise. Attempt to obtain all the facts and conditions that exist when the noise occurs (or does not occur).
If there is more than one noise in the vehicle, be sure to diagnose and repair the noise that the customer is concerned about. After identifying the type of noise, isolate the noise in terms of its characteristics. The noise characteristics are provided so the customer, service adviser and technician are all speaking the same language when defining the noise.
Manual Cover
General