
Three Types of Keys
Model X supports three types of keys:
• Phone key - You can set up your personal phone as a
"phone key" that communicates with Model X using
Bluetooth. A phone key supports automatic locking
and unlocking.
•
Key card - Tesla provides a key card that
communicates with
Model X using short range radio-
frequency identification (RFID) signals. The key card
is used to "authenticate" phone keys to work with
Model X and to add or remove other key cards,
phone keys, or key fobs. Unlike the phone key and
key fob, the key card does not support automatic
locking and unlocking. In situations where your phone
key has a dead battery, or is lost or stolen, use your
key card to unlock, drive, and lock
Model X.
•
Key fob - The key fob (if equipped) allows you to
press buttons to open the front and rear trunks, and
unlock, lock, and drive
Model X. The key fob also
supports automatic locking and unlocking, if available
in your region (see Passive Locking and Unlocking on
page 16) and can be used as a backup to your phone
key.
Model X supports a total of 19 keys, which can include
phone keys, key cards, and up to four key fobs.
CAUTION:
Remember to bring a key with you
when you drive. Although you can drive Model X
away from its key, you will be unable to power it
back on after it powers o.
Phone Key
Using your phone as a key is a convenient way to access
your Model X. As you approach, your phone's Bluetooth
signal is detected and the doors unlock when you press
a door handle. Likewise, when you exit and walk away
with the phone key, doors automatically lock (provided
the
Walk-Away Door Lock feature is turned on; see
Walk-Away Door Lock on page 22).
Before you can use a phone to access Model X, follow
these steps to authenticate it:
1. Download the Tesla mobile app to your phone.
2.
Log into the Tesla mobile app using your Tesla
account username and password.
NOTE: You must remain logged in to your Tesla
account to use your phone to access Model X.
NOTE: If multiple vehicles are linked to your Tesla
account, you must ensure that the vehicle you want
the mobile app to access is currently selected on the
mobile app.
3. Ensure:
◦ Your phone's general Bluetooth settings are
enabled.
◦ Bluetooth is enabled within your phone's settings
for the Tesla mobile app. For example, on your
phone, navigate to Settings, choose the Tesla
mobile app, and ensure the Bluetooth setting is
turned on.
◦ Access to your location is enabled. Open the Tesla
mobile app in your phone's settings and select
Location > Always. For the best experience, keep
the mobile app running in the background.
◦ Allow Mobile Access is enabled on the vehicle
touchscreen (
Controls > Safety > Allow Mobile
Access).
NOTE: Model X communicates with your phone using
Bluetooth. Keep in mind that your phone must have
enough battery power to run Bluetooth and that
many phones disable Bluetooth when the battery is
low.
4. While sitting inside the vehicle with a key card handy,
open the Tesla mobile app and touch Set Up Phone
Key on the main screen, or navigate to Security > Set
Up Phone Key. Follow the prompts on the mobile app
and vehicle touchscreen to set up your phone key.
To view a list of keys that can currently access Model X,
or to remove a phone key, touch Controls > Locks (see
Managing Keys on page 17).
Model X can connect to three phone keys
simultaneously. Therefore, if more than three phone keys
are detected and you want to authenticate or pair a
dierent phone, move the other connected phone key(s)
out of range or turn o its Bluetooth setting.
Once a phone has been authenticated, it no longer
requires an internet connection to be used as a phone
key for Model X. However, to use the phone hands-free,
access your phone's contacts, play media from it, etc.,
you must also pair it and connect it as a Bluetooth
device (see
Pairing a Bluetooth Phone on page 143).
Some smartphones with NFC capability can be used to
lock/unlock your vehicle, just like using a key card.
Ensure the Tesla mobile app is correctly paired to your
vehicle and enable the NFC function on your phone.
Once enabled, simply hold the phone to the driver's side
door pillar to lock or unlock the door. Refer to your
smartphone's instructions for
specific information on
how to do this.
Key Card
Tesla provides you with two Model X key cards,
designed to fit in your wallet.
Keys
13Opening and Closing