APP_w304
Camera blocked or blinded
Clean camera or wait for it to regain visibility
What this alert means:
One or more of the vehicle cameras is blocked or blinded due to external conditions. When the cameras cannot
provide accurate visual information, some or all Autopilot features may be temporarily unavailable.
Cameras can be blocked or blinded by:
•
Dirt or debris on the camera surface.
•
Environmental conditions like rain, fog, snow, or dew.
• Bright sunlight or glare from another light source.
• Condensation (water droplets or mist) on the camera surface.
What to do:
Continue to your destination. Your vehicle is OK to drive. This is often a temporary issue that will be resolved when
condensation evaporates or a particular environmental condition is no longer present.
If the alert does not clear by the time you reach your destination, check camera surfaces for condensation, dirt, or
other debris. For camera locations, see About Autopilot on page 98.
Clean the cameras as necessary before your next planned drive. For recommended cleaning procedures, see
Cleaning Cameras and Sensors on page 100.
If you continue to see this alert after cleaning the cameras, check the inside surfaces of the door pillar camera
enclosures for condensation. Although condensation inside the camera enclosures cannot be wiped clean, you can
usually clear it faster by following these steps:
1.
Pre-condition the cabin with the temperature set to High and A/C turned ON.
2.
Turn on the front windshield defroster.
3.
Direct the air vents toward the door pillar cameras.
For more information on clearing condensation from camera enclosures, see Cleaning Cameras and Sensors on page
100.
If the alert does not clear by the end of your next planned drive, despite cleaning the indicated camera(s) and
following recommended steps to clear condensation, schedule service at your next convenient opportunity. Your
vehicle is OK to drive in the meantime.
BMS_a066
Maximum charge level and range may be reduced
OK to drive - Schedule service soon
What this alert means:
Your vehicle has detected a condition internal to the high voltage battery that is limiting the battery’s performance.
As a result, maximum charge level and range may be reduced. Service is required to restore full performance.
What to do:
Your vehicle is OK to drive.
If this alert persists, schedule service at your earliest convenience. Without service, you may notice further
reductions in your vehicle's maximum charge level and range.
Troubleshooting Alerts
231Troubleshooting
