BMS_a069
Battery charge level low
Charge now
What this alert means:
Your vehicle has detected that the high voltage battery does not have enough energy remaining to support driving.
This alert is usually present because your vehicle's high voltage battery charge level has been reduced through
normal operation.
Your vehicle will be unable to drive or continue driving until charged.
If this alert is present while you are driving, your vehicle needs to shut down. A separate vehicle alert should be
present to indicate this condition. It is also possible your vehicle may shut down unexpectedly.
If this alert is present when your vehicle is parked, you may be unable to drive.
What to do:
Charge your vehicle immediately. Charging your vehicle should restore your vehicle's ability to drive.
If this alert occurs during subsequent drives, despite a displayed battery charge level of 5% or higher, schedule
service at your earliest convenience.
For more information on the high voltage battery, see High Voltage Battery Information on page 178.
For more information on charging, see Charging Instructions on page 180.
CC_a001
Unable to charge - Insucient grounding
Proper wiring or outlet grounding must be verified
What this alert means:
No ground connection detected in the Wall Connector.
What to do:
Have the Wall Connector inspected by an electrician to make sure it is properly grounded. Your electrician should
ensure there is proper grounding at your circuit breaker or power distribution box and also ensure that appropriate
connections are made to the Wall Connector.
For more information, see the installation guide for your Wall Connector.
CC_a002
Unable to charge - Insucient grounding
Disconnect and retry or use dierent equipment
What this alert means:
Ground fault. Current is leaking through an unsafe path. Possible Line to ground or Neutral to ground fault.
What to do:
Try charging again by disconnecting the Wall Connector from the vehicle and reconnecting. If the issue persists, turn
OFF the circuit breaker servicing the Wall Connector, wait 10 seconds, turn the circuit breaker ON again, then try
reconnecting the Wall Connector to the vehicle. If the issue persists, consult your electrician or contact Tesla.
For more information, see the installation guide for your Wall Connector.
Troubleshooting Alerts
233Troubleshooting
