What to do:
If this alert persists throughout subsequent drives, schedule service at your earliest convenience. Your vehicle is OK
to drive in the meantime.
This alert is accompanied by a red indicator light on the instrument panel. For more information, see Air Suspension
on page 146.
UI_a006
Service is required
Schedule service now
What this alert means:
This alert is set remotely by Tesla when a condition requiring service is detected on your vehicle.
This alert can be set due to various conditions. When you schedule service, more information should be available.
This alert can only be cleared by a service technician after your vehicle has been serviced.
What to do:
As this alert can be present due to various conditions, it is recommended that you schedule service at your earliest
convenience.
UI_a137
Active service connection to vehicle
Service performing remote diagnostics
What this alert means:
A service technician is remotely logged into your vehicle for diagnosis or repair. You may notice some loss of
Infotainment functionality while the connection persists, but this alert does not indicate an issue with your vehicle.
Your vehicle is OK to drive.
What to do:
This alert should clear automatically after the technician completes vehicle diagnosis or repair. You may find it
necessary to restart your touchscreen to restore full Infotainment functionality after the alert has cleared.For more
information, see Restarting the Touchscreen in your vehicle's Do It Yourself Guide.
If this alert does not clear after 24 hours, it is recommended that you schedule service via your Tesla Mobile App or
with an independent service provider. Please note that independent service provider options may vary, based on
your vehicle configuration and your location.
UMC_a001
Unable to charge with Mobile Connector
Inadequate outlet grounding - Try another outlet
What this alert means:
The Mobile Connector has detected that the electrical outlet has insucient grounding, likely caused by an
inadequate or missing ground connection.
This does not indicate an issue with your Mobile Connector or vehicle, but instead points to an issue with the wall
outlet / electrical installation the Mobile Connector is connected to.
What to do:
Troubleshooting Alerts
264 MODEL X Owner's Manual
