Storage
The first-aid kit is located in the left storage com‐
partment of the cargo area.
1. Unlock the cover of the left side panel, ar‐
row 1, and fold open, arrow 2.
2. If necessary, remove the cargo cover from
the storage under the cargo floor panel.
Cargo cover, refer to page 328.
BMW Roadside Assistance
Concept
Contact the BMW Group Roadside Assistance if
assistance is needed in the event of a break‐
down.
General information
In the event of a breakdown, data on the vehi‐
cle's condition is transmitted to the BMW Road‐
side Assistance.
There are various ways of contacting BMW
Roadside Assistance.
▷ Via a Check Control message.
Supplementary SMS text messages, refer to
page 160.
▷ Calling with a mobile phone.
▷ Via the BMW Connected app.
Functional requirements
▷ Active ConnectedDrive contract, equipment
with intelligent emergency call or BMW Con‐
nectedDrive services.
▷ Cellular network reception.
▷ Standby state is switched on.
Starting manually
If the vehicle is equipped with Teleservices, sup‐
port is offered through Teleservice Diagnosis.
1. "APPS"
2. "Installed apps"
3. "BMW Assist"
4. If necessary, "BMW Roadside Assistance"
A voice connection is established.
Teleservice Diagnosis
Teleservice Diagnosis enables the wireless
transmission of detailed vehicle data that is im‐
portant for vehicle diagnosis. This data is trans‐
mitted automatically. It may be necessary to ap‐
prove this on the Control Display.
Teleservice Help
Depending on the country, Teleservice Help en‐
ables an in-depth diagnosis of the vehicle by
BMW Roadside Assistance via wireless trans‐
mission.
You can launch Teleservice Help by requesting it
through BMW Roadside Assistance.
1.
Park the vehicle in a safe place.
2. Set the parking brake.
3. Control Display is switched on.
4. Confirm Teleservice Help.
Seite 401
Breakdown assistance
MOBILITY
401
Online Edition for Part no. 01405A10FB7 - VI/20
