Questions and Concerns
If you have questions or concerns regarding the performance of your motorcycle or the application
of the limited warranty described here, or are not satisfied with the service you are receiving from
an authorized Harley Davidson dealership, do the following:
1. Contact the selling and/or servicing dealership and speak to the sales and/or service
manager.
2. If your concern cannot be addressed to your satisfaction by the dealership, contact the
Harley Davidson Enterprise Contact Center by mailing your concern to the following address
or calling the phone number below.
In the U.S., state warranty laws, often referred to as lemon laws, may provide you with certain
rights not specifically mentioned here. To the extent allowed by your state, Harley Davidson
requires that you first send written notification of any defect or warranty non conformity that you
have experienced with your motorcycle to Harley Davidson. Harley Davidson appreciates the
opportunity to investigate your concerns and restore your satisfaction in your motorcycle by
making the necessary repairs consistent with the terms of the limited warranty. Harley Davidson
requests that you send your complaint to the Harley Davidson Enterprise Contact Center.
Harley Davidson Motor Company
Attention: Harley Davidson Enterprise Contact Center
P.O. Box 653
Milwaukee, Wisconsin 53201
(800) 258 2464 (U.S. only)
(414) 343 4056
Limited Motorcycle Warranty
2013 HARLEY DAVIDSON MOTORCYCLE LIMITED WARRANTY
24 Months/Unlimited Miles
Harley Davidson warrants for any new 2013 Harley Davidson motorcycle/sidecar that an
authorized Harley Davidson dealer will repair or replace without charge any parts found under
normal use to be defective in factory materials or workmanship. Such repair or replacement of
parts will be Harley Davidson's sole obligation and your sole remedy under this limited warranty.
THERE IS NO OTHER EXPRESS WARRANTY (OTHER THAN THE SEPARATE EMISSIONS
AND NOISE LIMITED WARRANTIES) ON THE MOTORCYCLE/SIDECAR. Any implied warranty
of merchantability or fitness for particular purpose is limited to the duration of the express
warranty, or to the duration set forth in your state's warranty statutes, whichever is shorter. The
implied warranty is not transferred to subsequent purchasers/buyers.
Some states do not allow limitations on how long an implied warranty lasts, so the above limitation
may not apply to you.
TO THE FULLEST EXTENT ALLOWED BY LAW, NEITHER HARLEY DAVIDSON NOR ITS
AUTHORIZED DEALERS SHALL BE LIABLE FOR LOSS OF TIME, INCONVENIENCE, LOSS
OF MOTORCYCLE/SIDECAR USE, COMMERCIAL LOSS OR OTHER INCIDENTAL OR
CONSEQUENTIAL DAMAGES.
Some states do not allow the exclusion or limitation of incidental or consequential damages, so
the above limitation or exclusion may not apply to you.
This limited warranty gives you specific legal rights, and you may have other rights which vary
from state to state.
The following terms and conditions apply to this limited warranty:
